PREPARE A SOCIAL SELLING CONVERSATION Situation our service can help with: Question or comment observed, without personal information: What we can answer now: Reference we own and can share, with its link: Question needed to understand the deliverable: If they need information: resource or explanation to offer. If they request a proposal: required details and agreed channel. If they aren't interested: close the conversation. Person responsible for replying: Next step accepted by the person: How we will check that it was completed: