# WhatsApp Business account banned: how to request a review

By HeyMark · Updated November 2, 2026

Did you open the WhatsApp Business app and see an account ban notice? Check whether the app lets you request a review, then check its status in the same app. WhatsApp controls the process: these steps help you follow the available flow, but they cannot determine why an account was banned or change the decision.

## Confirm the notice is from the WhatsApp Business app

Open the affected app and read the full notice. WhatsApp’s help for the WhatsApp Business app describes a message saying the number cannot use WhatsApp and offering a review request.

If you manage the number through WhatsApp Business Platform, use its support process; the steps on this page are for the WhatsApp Business app.

## Request a review in the app

If you think the ban was a mistake and the notice shows **Request a review**, tap it in WhatsApp Business and submit the request by following the on-screen instructions. WhatsApp’s help does not require specific wording.

If you do not see the option, WhatsApp says the ban is final and cannot be appealed. Do not use a third-party service to remove it: WhatsApp says only WhatsApp can ban or unban a WhatsApp Business account. [Read WhatsApp’s official review process](https://faq.whatsapp.com/723378546580115/?cms_platform=android&locale=en_US).

## Check your status in WhatsApp Business

Open the app again to check the request status. WhatsApp says it will send a notification when the review is complete and that you can view the decision in the app.

WhatsApp says most reviews are completed within 24 hours. This is a reference, not a guaranteed deadline. Contacting WhatsApp outside the review process or using someone else’s account will not speed up the review or affect the decision.

## Check what you can do next

Check that the app shows the submitted request, its status, or the decision. If the notice has no **Request a review** option, WhatsApp’s help says there is no appeal for that ban.

If the message says “Your account is restricted right now,” check [how to see the remaining time and available features during a WhatsApp restriction](https://heymark.ai/en/solutions/whatsapp-restricted-account-time-remaining/).

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