OpenAI publishes data on agentic adoption in the EU

On October 14, OpenAI Economic Research published a report on agentic AI adoption by businesses in the European Union. In the analyzed sample of ChatGPT business customers, Codex and ChatGPT Work account for more than half of output tokens. OpenAI presents the findings and scope of the analysis.

The report also says that, among the small and medium-sized businesses in the EU sample, weekly active users have grown more than eightfold since May 2026. The figures describe the sample studied by the company, not all European companies. OpenAI says that part of the sample is limited to Business and Enterprise accounts, and that the comparisons include data from September.