Enable messages for your LinkedIn Page

LinkedIn is rolling this feature out gradually, so the setting may not be available on your Page yet. The steps below use LinkedIn’s native inbox; if the setting is missing, check whether your Page is eligible, as LinkedIn explains. For other team conversations, see HeyMark’s unified inbox; the LinkedIn MCP page covers publishing and comments.

Turn on the Page message button

1. Sign in to LinkedIn with a profile that is a super admin for the Page, then open that Page’s admin view.
2. Open Inbox from the left menu. Next to Inbox, select the more-options menu and open Inbox settings.
3. Turn on the Message button control. Select at least two conversation topics to show members what they can ask the Page about.
4. Save your changes. If the feature is available, members will see the button and can start a conversation.

Fictional example: a bicycle company chooses support and products as topics for its Page. Before saving, the super admin checks that someone is assigned to answer both kinds of questions during hours the team can cover.

Work from the Page inbox

When a conversation arrives, open Inbox in the Page admin view, select the message, and reply as the company. You need the super admin or content admin role to do this. LinkedIn lets admins change a conversation’s topic and filter for archived or spam messages. If a message is abusive or unwanted, you can mark it as spam or restrict the member from the Page. Members see the activity as coming from the Page; LinkedIn says members cannot see which admin sent the reply.

You can message a member only after that member has written to the Page. To turn the message button off, return to Inbox settings; that removes the option for new messages, though members can still reply to existing conversations. See LinkedIn’s official guides to enable messages, manage messages, and review the Page permissions table.